REGARDING PAYMENT, ORDER AND DELIVERY

1. Can I send any of the products as a gift to my relatives/friends in India or any other country?
2. Are there any other taxes and duties levied over and above the price mentioned?
3. In what currency is the amount charged on my card?
4. How can I convert the price into my currency as per latest forex rates?
   http://www.oanda.com/converter/classic
   
5. Can my relatives make payment in India for the goods?
6. Do you accept payment by cheques?
7. How safe is it to use my Credit Card online?
   We have opted for PayPal for processing all payments which is among the most safe websites for this purpose the world-over.
   From Pay Pal's Website:
   
   PayPal Security & Privacy
   PayPal protects your financial information with industry-leading security and fraud prevention systems.When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

   BBB Privacy Certification
   The information practices of PayPal, Inc. have been reviewed and meet the standards of the Better Business Bureau's BBBOnline Privacy Program.

   
   

   
   
   
8. What if I want to exchange or return the product?
9. Do you make goods as per my specific requirements?
10. What are the courier charges?
11. Do you deliver at my destination?
12. How many days does it take for the goods to reach me?
13. Can I track my parcel when it is in transit?

PRODUCT RELATED QUESTIONS
REGARDING SIZES

1. Size chart in Gents Wear.
   Our size / Shirt Size in Inches / Shirt size in CMs / Collar Size / Actual Chest size
2. Size chart in Ladies Tops and Kurtees.
3. Size chart in Ladies Suits.
4. Size chart in Boys suits
5. Size chart in Boys Short Kurtas
6. Size chart in Girls suits
7. Size chart in Girls Short Tops.
8. Can the piece be altered to my exact size?
   

REGARDING WASHING AND MAINTAINANCE

1. What are the washing instructions for your products?
2. Do the products shrink after washing?
3. Is there any guarantee of colours?
4. Is there any guarantee for the dyed colours and sequence?
   

 

TRADE RELATED QUESTIONS

1. Do you supply goods on credit?
2. What is the credibility of your firm?
3. What are your terms of business?
4. What are the cargo rates from Mumbai?
5. What is the delivery time of hand embroidered goods ordered by me?
6. What is the delivery time of machine embroidered goods ordered by me?
7. What is the minimum quantity that I need to order to get wholesale rates?
8. Can I order 1-2 pieces only?
9. Can I place the order of something that you don't usually manufacture?
10. How can I send the payment to you?
11. What are your bank details for transferring funds?
12. How can I get the wholesale quotation of the goods?
13. Can I become a distributor of your goods in my city/state?
14. What benefit will I receive if I become a distributor of your goods?
15. Can you directly export goods to me?